Parts Advisor
Start a rewarding new chapter in your career as a parts advisor on the DARCARS Automotive Group team. These customer service experts support service departments in ensuring quality maintenance and help drivers find components that maximize performance and convenience. Learn more about his crucial position below, explore our current openings, and apply today. We look forward to hearing from you!
Parts Advisor Job Description
An automotive parts advisor helps customers find the right parts for their vehicles and assists service centers in sourcing proper components for repairs and maintenance. As a link between the driver and technician, the role is key to keeping cars on the road and running strong.
As a parts advisor, you'll be a primary contact point for customers who need assistance choosing and purchasing the correct parts for their vehicles. Whether it's a spark plug, air filter, or door handle, you'll help each visitor select the right components for their specific year, make, and model.
Pulling parts from our extensive inventory comes with the territory. However, if a component isn't on hand, a car parts advisor will determine its availability and submit an order for timely delivery when necessary.
You'll also be responsible for supplying the necessary parts to the service department. This process includes receiving parts orders from service advisors, pulling or ordering parts, and communicating with the customer and service desk regarding parts availability and orders.
An automotive parts advisor is responsible for a variety of other duties, each contributing to the overall success of the parts and service departments.
This role is a great way to kick-start a career in the auto maintenance and sales industry, with opportunities to learn from experts. Contact us today to learn more about the service advisor position, or submit your application online.
Parts Advisor Responsibilities
Parts advisor role responsibilities include but are not limited to the following:
- Advise customers in selecting and purchasing proper parts for their vehicles
- Suggest companion products and specials
- Pull parts from stock and update inventory
- Submit orders, manage deliveries, and coordinate pickups when parts are not on-site
- Answer phones
- Supply price quotes, order information, and other details to customers
- Fulfill parts requests for service desk
- Solicit accounts by phone
- Handle parts returns and credit slips
- Coordinate with other departments as necessary
- Provide quality customer service
- Keep the parts department area clean
- Create attractive displays for parts and accessories
- Participate in on-job training programs
Qualifications
The parts advisor role requires that applicants be 18 years old, have a high school degree or equivalent, exhibit strong communication skills, and have a valid driver's license. While no special certifications are necessary, ideal candidates should have background knowledge of auto parts and maintenance. Other requirements include the ability to lift 50 to 70 pounds and the availability to work Saturdays. Contact us to learn more.
About DARCARS Automotive Group Parts Departments
DARCARS supports dozens of parts department locations across multiple states, each providing customers with quality parts selection and service centers with essential materials.
Each location keeps a broad selection of OEM components on hand to help ensure drivers' needs are met with replacement parts and available accessories. Meanwhile, visitors depend on our parts experts for advice and recommendations.
Parts departments also play an essential role in supporting DARCARS service centers. Technicians and advisors request components necessary for repairs, and parts experts ensure the materials are delivered accordingly. These departments work hand in hand to provide quality, timely services that keep customers happy.
Apply for a Parts Advisor Position
Are you ready to make your next career move? You can apply for parts advisor jobs with DARCARS Automotive Group online. Check our job listings for currently available opportunities, then submit the required information. We'll follow up with you as soon as possible.
Why Work at DARCARS Automotive Group?
There are plenty of reasons to work for a DARCARS Automotive Group parts department. We're committed to building an outstanding team of automotive professionals with a robust support system, quality benefits, and ample growth opportunities.
Why choose to work at DARCARS Automotive Group? Read on to see why so many automotive professionals have joined our teams.
Quality People
We believe that people make all the difference. Our family of employees includes more than 2,000 talented professionals who are committed to supporting each other and producing quality work. From car sales to parts departments, we work hard to grow our teams with fantastic people.
Eager to Serve
Caring for our customers and our communities is paramount. We work diligently to ensure each customer enjoys outstanding service and convenience, whether searching for their next car or repairing a current one.
Beyond that, we proudly serve our communities by supporting many local charities and causes.
Compelling Benefits
At DARCARS Automotive Group, we believe in supporting our family of employees through robust benefits. Team members enjoy a variety of available benefits, including:
- Health, vision, and dental insurance
- Life insurance
- 401(k) opportunities
- Paid time off and holidays
- Career growth opportunities
- Employee discount programs
Discover DARCARS employee benefits in detail and apply for an open position today.
DARCARS University
DARCARS University is a new initiative to help employees gain additional experience on the job. These training opportunities provide knowledge and insight beyond typical daily activities. Team members can take advantage of DARCARS University to help expand their skill sets and create new career opportunities.
Locations Throughout the East Coast
We have job opportunities at dozens of dealership locations across six states. Applicants can explore listings at 40 franchises throughout Maryland, Florida, Virginia, New Jersey, Connecticut, and New York. Find the best location for you and contact us to learn more about our current job openings.
Explore Other DARCARS Automotive Group Employment Opportunities
DARCARS Automotive Group is always looking to hire talented team members for a variety of roles. If a parts advisor position isn't the best fit, consider a role in another area of our business.
Sales, accounting, and financing positions actively support customers as they navigate the car-buying process. They'll help visitors understand new models, calculate lease and finance options, pursue leads, and finalize deals.
Our service and collision departments provide crucial preventive maintenance and essential repairs. Whether you choose an advisor or technician role, you'll help drivers throughout the East Coast get back on the road.
We also offer opportunities for administrative, operations, or management applicants. From receptionists to office managers, these roles allow our organizations to run smoothly and efficiently.
These are just a few examples of the various roles that are often available at DARCARS locations. You can explore all open positions online or contact our team to learn more.
Frequently Asked Questions
What does a parts advisor do?
A parts advisor helps customers by explaining components, receiving orders, suggesting solutions, and more. They're primary points of contact for customers navigating their parts-buying experiences. These professionals possess strong knowledge of automotive parts and accessories, lending that insight to customers who need help finding the correct items. Parts advisors also coordinate with the service department to schedule any necessary installation appointments.
How do I become a parts advisor?
You can begin a new path as a parts advisor by applying for open positions with DARCARS Automotive Group. Special certifications are not required for this position – only a high school diploma or other equivalent. Qualified job candidates will have a strong understanding of auto parts and maintenance, a valid driver's license, and an ability to lift 50 to 70 pounds. Contact us for more qualification details.